Payson sits at about 5,000 feet in northern Gila County, on fractured granite. Inside town, most homes are on the Town of Payson water system. That system now blends town wells with surface water piped from C.C. Cragin Reservoir. Outside the town limits, the country runs on wells. Star Valley, Mesa del Caballo, Round Valley, Oxbow Estates, Rye and Gisela draw from smaller systems and private wells.
Jacob's Well and Pump Services is based in Globe and works Gila County and the country around it. Payson is inside that working area, at the north edge of it. We come up AZ-188 through Tonto Basin, then north on AZ-87, close to 80 miles of highway. Our main work here is well pump repair. That means a well with no water, low pressure, air in the lines or a breaker that keeps tripping. We also handle well pump replacement, pressure tanks, storage tanks, solar well pumps and windmills. Call or text (928) 961-6641 and tell us what the well is doing.
Tell us what your well is doing. We will call or text you back.
The rock under Payson is granite, and granite does not hold water the way sand and gravel do. Water moves through cracks in it. The USGS describes the aquifers here as local, generally shallow and variable. They sit in fractured zones of the Payson granite.
A federal study of northern Gila County found most wells in the area draw from bedrock. Under Arizona rules, a domestic exempt well is one with a pump capacity of 35 gallons per minute or less. Plenty of wells in this country make far less than that. The pump has to be sized and set to match.
Low yield changes how a pump is picked and where it hangs. Set a pump too high and it pulls air. Run it too hard on a slow well and it runs dry and cooks the motor. On wells like that we look at pump protection controls. Often the answer is a storage tank the well fills slowly.
Payson averages about 18.5 inches of snow a year, spread over six days. The record low is 9 below zero. Anything above ground freezes first. Pressure tanks in an unheated shed, pressure switches, tank tees and exposed pipe are the usual casualties. A split line or a cracked switch reads the same as a dead pump: no water at the tap.
Freezing is also why pressure tank and switch work comes up so often in high country wells. A waterlogged tank makes the pump start and stop every few seconds. That short cycling is hard on a submersible motor. Setting the tank precharge to the switch is part of every tank we install.
Summer brings the other problem. About 35 percent of Payson's rain falls during the monsoon, roughly 7 inches. Those storms carry lightning, and a surge can travel the wiring into pump motors and control boxes. Pump manufacturers make surge arrestors for exactly that reason.
Away from town, properties get bigger and power is not always at the well. Stock tanks, troughs and off-grid cabins still need water every day. That is where solar well pump systems earn their keep. The parts are panels, a controller, a DC submersible pump and a float switch at the tank. The pump fills the tank while the sun is up, and the tank carries the place overnight.
Some ranches still run water pumping windmills. We do windmill repair: the yearly gearbox oil change, new leathers and check valves in the cylinder. We also pull rod and pipe when something breaks. When a mill is past saving, converting that well to solar or electric is often the better answer.
Storage is the other half of ranch water. Steel and poly tanks hold what a slow well makes overnight. We repair and rebuild steel tanks and plumb them to the well and the troughs. We set float valves and run black pipeline to where the water is needed.
Payson's town system leaned on groundwater for decades. The water table under Payson had dropped as much as 100 feet since the 1950s. The C.C. Cragin pipeline started delivering in June 2019. Salt River Project reported the water table then rose more than 60 feet in many areas.
None of that reaches a private well in Star Valley or a ranch well outside the town limits. Those owners still pump their own water. Wells on land under state jurisdiction are registered with the Arizona Department of Water Resources. The registry file often holds the driller's log, the total depth and the casing.
If you have the well's registry number, tell us when you call. The log tells us how deep the well is and what the casing looks like. That shapes the pump size, the drop pipe and the setting depth before anyone opens the wellhead.
Communities and areas we serve around Payson: Star Valley, Round Valley, Oxbow Estates, Mesa del Caballo, Diamond Point Shadows, Freedom Acres, Rye, Gisela.
Payson ZIP codes served: 85541, 85547.
A quote before work begins, throughout Gila County and the surrounding area.
(928) 961-6641
Troubleshooting and repair for wells with no water, low pressure or a pump that will not shut off: the electrical side tested first, pumps pulled and reset with our own pump hoist rig, and dropped pumps fished out of the well.
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We replace worn out well pumps with new submersible pumps sized to the well's depth and yield. New drop pipe, wire, a check valve and a well seal go down with the pump.
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We replace waterlogged and failed well pressure tanks, pressure switches, gauges and tank tees. The precharge gets set to your switch so the pump runs long enough on each cycle.
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We install and repair water storage tanks for homes, ranches and stock water. That covers the tank, its stand and plumbing, the float controls and the booster pump.
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We design and install solar well pump systems for ranches, stock wells and off-grid homes. The panels, the controller, the pump and the tank float get sized to your well's depth and your daily gallons.
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We service and repair water pumping windmills on ranches around Globe. Gearbox oil, new leathers, sucker rod, drop pipe and tower work are all part of it.
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We clean out existing wells that have filled in with sand, rust and scale. The pump comes out, the hole gets bailed and the casing brushed, then we test pump the well.
Learn MoreReal reviews from real well and pump jobs, 13 reviews on Google.
My well is more than 20 years old and began needing repairs. Upon calling Jacob's Well and Pump Service, I was pleased with their quick response and concern to restore my water supply. Prior to the repairs, the scope of work was explained to me, the repairs were made, and the crew always worked in a professional and timely manner. I definitely recommend Jacob's Well and Pump Service.
Great people, very knowledgeable and respectful. Have the equipment to get the job done.
Jacob's does quality work at a fair price, and always gives the effort required to get the job done right and as quickly as possible. I have worked with them on a number of jobs and they work Iike they are trying to give a good first impression on every project.
Hard, dedicated workers. Had a difficult job, yet they found a workable solution.
Working with Mickey was great. We needed a pump for our well. He responded right away, and had us up and running in no time. Very knowledgable and professional. A pleasure to deal with. We certainly highly recommend him!
Mickey with Jacobs well and pump service is absolutely amazing. He is super reliable, trustworthy, and responsive at all times of the day. I 100 percent recommend his company.
A few of the questions we hear most around Payson. If yours is not here, call and ask.
Tell us what the well is doing and we pick it up from there. Call or text (928) 961-6641, or fill in the form below and we will call you.
Tell us what your well is doing. We will call or text you back.